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General terms and conditions

1 Scope of application, customer information

The following General Terms and Conditions (GTC) govern the contractual relationship between individual companies and consumers who purchase goods via our shop endlesslove-flowerbox. The contract language is German.

2 Conclusion of contract

(1) The offers on the Internet represent a non-binding invitation to you to order goods.

(2) You can add one or more products to the shopping cart. In the course of the order process you enter your data and wishes regarding payment method, delivery modalities etc. . Only by clicking the order button do you make a binding offer to conclude a purchase contract.

(3) We are entitled to accept your offer within 3 working days by sending an order confirmation by e-mail. After the unsuccessful expiry of the period stated in sentence 1, your offer shall be deemed rejected, i. e. you shall no longer be bound by your offer.

3 Customer information: Storage of your order data

Your order with details of the concluded contract (e. g. type of product, price etc. ) will be stored by us. We will send you the GTC, but you can also call up the GTC at any time after conclusion of the contract via our website. As a registered customer you can access your past orders via the customer login area (My Account).

4 Customer Information: Correction Note

You can correct your entries at any time with the delete key before submitting the order. We will inform you on the way through the order process about further correction possibilities. You can also end the ordering process completely at any time by closing the browser window.

5 Warranty

Our goods are subject to statutory liability for defects.

6 Limitation of liability

We exclude liability for slightly negligent breaches of duty insofar as these do not relate to essential contractual obligations, damages arising from injury to life, limb or health, guarantees or claims under the Product Liability Act (ProdHaftG). The same applies to breaches of duty by our vicarious agents and our legal representatives. The essential contractual obligations include in particular the obligation to hand over the item to you and to procure ownership of it for you. Furthermore, we shall provide you with the goods free of material defects and defects of title.



You have the right to revoke this contract within fourteen days without giving reasons.

The withdrawal period shall be fourteen days from the date on which you or a third party other than the carrier designated by you have taken possession of the goods.

To exercise your right of withdrawal, you must notify us (Endless Love Flowerbox, Königsheide 52, 44536, info@endlesslove-flowerbox. de, telephone: 016098543543) of your decision to withdraw from this Agreement by means of a clear statement (e. g. a letter, fax or e-mail sent by post). You can use the attached model withdrawal form, which is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.


If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). For this refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods. The costs are estimated at a maximum of about 5. 60 Euro.

They shall be liable for any depreciation of the goods only if such depreciation is due to handling of the goods which is not necessary to examine their nature, properties and functionality.